Front-of-house operations
Manage reservations, walk-ins, live service status, and floor activity from one place without forcing staff to bounce between disconnected tools.
OpsHarbour Reservations is built for restaurant and hospitality environments that need more than a basic booking list. It brings together reservations, walk-ins, floor activity, guest history, reporting, and booking communications in one operational flow.
The product is aimed at hospitality teams that need reservation handling to connect properly with service, guest experience, and operational decision-making.
Manage reservations, walk-ins, live service status, and floor activity from one place without forcing staff to bounce between disconnected tools.
Keep guest preferences, visit context, tags, and notes visible so service teams can deliver something more personal and more consistent.
Review reservation patterns, covers, completion rate, guest repeat activity, and service insights from within the same system.
The system has been structured around the real service journey, not just form capture.
Create reservations from the backend or public booking flow, with availability grounded in configured opening hours and table logic.
Use the Today dashboard to see arrivals, due soon activity, seated guests, walk-ins, and completed service at a glance.
Open bookings in POS, seat walk-ins, view the floor plan, and keep operational context tied to the service state.
Use confirmation, reminder, and review workflows to support guest communication without leaving the reservation system behind.
The demo should not only show the operator side. This section lets people experience the guest-facing booking journey directly from the landing page, while still giving them an option to open the full page.
For partner or client conversations, this gives you an easy split: show the public booking page first, then move into the backend to show how the reservation appears inside Today, Bookings, and Floor View.
That makes the product feel more complete, because prospects can see both the guest-facing entry point and the operational workflow it feeds into.
This is the live public form from the hosted demo environment. It uses the embedded presentation mode so the guest-facing flow can be shown directly on this page.
The current demo is set up to show a working hospitality flow, including live dashboard activity, floor view, reporting, and settings visibility.
If restaurant or hospitality delivery is relevant to your team, we can arrange a short walkthrough and focus on operational fit rather than a generic product pitch.
It supports both. Production mode is intended for customer use, while demo mode exists to support showcase environments without maintaining a separate fork.
Yes. Confirmation, reminder, and review templates can be managed inside the system, with shared signature support and reservation fields available in the editor.
Yes. It is specifically designed to sit alongside POS Restaurant, with floor view, walk-ins, and POS handoff forming part of the core operational journey.