Who we are
OpsHarbour is a trading name of Hosterooo LTD, a company registered in England and Wales under company number 12638630. Our registered office is C/O Digi Accountancy, Sun House, 2–4 Little Peter Street, Manchester, M15 4PS, United Kingdom.
For questions about this policy or your personal information, email support@opsharbour.co.uk.
Information we collect
This website does not provide user accounts or checkout.
- Enquiries: if you contact us, we receive the contact details and message you choose to send. Cloudflare Turnstile checks that the submission is likely to have come from a person rather than an automated program.
- Security and delivery data: our hosting and security providers may process technical request information such as IP address, browser information, timestamps and security signals.
- Website analytics: Cloudflare Web Analytics gives us aggregate information about visits, page views, referral sources, countries, browsers and website performance. It does not use cookies or collect or use visitors' personal data.
- Cookie-notice choice: your browser can store a local acknowledgement so the notice does not appear on every visit.
Our applications may process other information when you use them. That processing is governed by the applicable application notice, customer agreement or service terms rather than this website policy.
Why we use information
We use personal information only where we have a lawful basis:
- to respond to enquiries and take requested pre-contract steps;
- for our legitimate interests in operating, securing and improving the website;
- to comply with legal obligations or establish and defend legal claims.
We do not sell personal information and do not use information from this website for solely automated decisions with legal or similarly significant effects.
Who receives information
We use service providers for website hosting and security, including Cloudflare, Cloudflare Web Analytics and Cloudflare Turnstile, and Microsoft 365 to deliver and receive business email. They process information only to provide their services to us or meet applicable legal requirements. We may also disclose information where required by law or to protect legal rights.
Some providers may process information outside the United Kingdom. Where this happens, we rely on applicable adequacy arrangements or contractual safeguards designed to protect the information.
How long we keep information
We keep enquiries only for as long as needed to respond, manage a business relationship, meet legal obligations or resolve disputes. The website enquiry service does not maintain a separate enquiry database; a successful submission is delivered into our business mailbox. Routine technical data is retained according to the operational and security schedules of our providers. Incident evidence may be kept longer where necessary to investigate or defend against misuse.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict your information, object to certain processing, and receive portable information. You can contact us to exercise a right. We may need to verify your identity.
You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.
Changes to this policy
We may update this policy when our website, providers or legal obligations change. The date above shows when it was last revised.